While waiting
Ask for care and written information about the disruption.
Passenger-rights handbook
What to Do When an Airline Rejects Your Claim
Use the remedy map before reducing the disruption to a compensation figure.
Continue travelling
Review the rerouting options and the effect on the final destination.
Stop travelling
Check when reimbursement and return-to-origin may be relevant.
Assess later
Fixed compensation requires a separate review of route, timing, notice and cause.
| Flight category | Standard EU amount |
|---|---|
| 1,500 km or less | €250 |
| Intra-EU over 1,500 km, and other flights from 1,500 to 3,500 km | €400 |
| Other flights over 3,500 km | €600 |
These are standard bands, not automatic payments. Final-arrival delay, cancellation notice, rerouting, the operating carrier, route coverage and extraordinary circumstances can change the result. In some rerouting scenarios the amount can be reduced by 50%.
| UK261 flight category | Standard amount |
|---|---|
| Under 1,500 km | £220 |
| 1,500 to 3,500 km | £350 |
| Over 3,500 km and arrival 3–4 hours late | £260 |
| Over 3,500 km and arrival more than 4 hours late | £520 |
UK261 coverage depends on the route and operating carrier. A British airline name on the booking does not by itself answer every jurisdiction question, especially where a journey involves multiple carriers or an EU departure.
Next rights step
Check Your Flight Rights Check the rights that match the complete route
Use the complete itinerary and keep care, refund, rerouting and compensation questions separate.