Departures from the EU/EEA
EU261 commonly applies regardless of carrier nationality when the covered journey departs from the EU/EEA. Confirm the operating carrier and the full itinerary.
Passenger-rights handbook
EU261 and UK261 Coverage
Use the remedy map before reducing the disruption to a compensation figure.
Arrivals into the EU/EEA
Coverage commonly depends on an EU/EEA operating carrier. A marketing airline shown on the ticket is not always the operating carrier.
UK departures and arrivals
UK261 commonly covers UK departures and certain arrivals on UK or EU carriers. Connections and code-shares require the complete booking.
One booking or separate tickets
A protected through-journey can be assessed to the final destination. Separate tickets can produce a different result.
Coverage questions to answer
- Where did the complete journey begin?
- Where was the final booked destination?
- Which airline operated each sector?
- Were all sectors issued under one reservation?
- Which disruption caused the final-arrival impact?
Next rights step
Check Your Flight Rights Check the rights that match the complete route
Use the complete itinerary and keep care, refund, rerouting and compensation questions separate.