Care
Meals, refreshments, communication, accommodation and transport may become relevant as the wait reaches distance-based thresholds.
Passenger-rights handbook
Care, Refunds and Rerouting
Use the remedy map before reducing the disruption to a compensation figure.
Refund
A cancellation or a sufficiently long delay can create a choice to abandon unused travel and request reimbursement.
Rerouting
Alternative travel can be requested at the earliest opportunity or, in some circumstances, later under comparable conditions.
Compensation
Fixed compensation is assessed separately from care and travel-choice remedies.
Keep the remedies separate
State exactly what the airline failed to provide. Attach receipts to an expense request, booking evidence to a reimbursement request and final-arrival information to a compensation request.
Next rights step
Check Your Flight Rights Check the rights that match the complete route
Use the complete itinerary and keep care, refund, rerouting and compensation questions separate.